WorkCover Certificate of Capacity Online
Need a WorkCover Certificate of Capacity for a work-related injury or illness? Get one through a real-time consultation with an AHPRA-registered GP. Valid across all Australian states and territories. If clinically appropriate, your Certificate of Capacity may be issued and emailed the same day.
- AHPRA-registered Australian GPs
- All Australian states covered
- Real-time phone consult
- State-specific forms completed
- One-off payment
- Full refund if declined
- Same-day delivery if approved
Trusted Australian Medical Certificate Platform
Each state and territory has its own workers compensation authority and certificate form. Our GPs are familiar with the requirements for icare NSW, WorkSafe Victoria, WorkCover Queensland, ReturnToWorkSA and WorkCover WA.
State-specificforms
Suitable dutiesdocumented
Ongoing renewalsupport
Australia-widecoverage
Choose the State Scheme Before You Book
A workers compensation Certificate of Capacity is not the same document in every state. The certificate name, who may issue it, review periods and telehealth rules are set by the relevant scheme.
OMC Health's current WorkCover support covers NSW, Victoria, Queensland, Western Australia and South Australia. Start by choosing the state where the claim is being managed, then check the scheme-specific requirements before booking.
The state-specific cluster page should be treated as the authority for eligibility. Do not treat this parent WorkCover certificate of capacity page as one universal online purchase pathway.
Why the correct scheme matters
Safe Work Australia explains that workers compensation is administered through separate state, territory and Commonwealth schemes. The correct form, capacity terminology and claims process therefore need to be checked before the consultation.
Workers compensation schemes in Australia →The Assessment Is About Capacity, Not Just the Injury
Current work capacity
The practitioner records the capacity outcome using the terminology required by the applicable scheme.
Suitable duties and restrictions
Where some work is possible, functional restrictions may help the employer and insurer plan suitable duties and recovery at work.
Treatment and review
The scheme form may also require treatment, referrals, review timing and other jurisdiction-specific information.
Ongoing workers compensation claims may require continuity with the treating practitioner and coordination with the insurer, employer and rehabilitation team. Telehealth suitability must be checked against the relevant scheme rather than assumed nationally.
Workers Compensation Requirements by State
Workers compensation is administered through separate state and territory schemes. The required capacity document, terminology, practitioner rules and claims process can differ between jurisdictions.
OMC Health currently supports certificate enquiries for NSW, Victoria, Queensland, South Australia and Western Australia. Check the relevant scheme's current requirements and form before arranging an assessment, as telehealth eligibility and issuing rules are not the same in every state.
WorkSafe
Victorian eligibility rules say telehealth generally not appropriate for Certificate of Capacity
WorkCover
QUEENSLAND
Work capacity certificate
Workers compensation requirements apply
ReturnTo
WorkSA
Work Capacity Certificate
ReturnToWorkSA requirements apply
When You May Need Workers Compensation Capacity Evidence
A work-related injury or illness may require scheme-specific capacity evidence to start or continue a workers compensation claim, support return-to-work planning or document changes in capacity. The exact certificate and process depend on the state scheme.
Workplace Injury
A physical injury arising from work may require capacity evidence under the relevant scheme.
Work-Related Illness
An illness associated with work may need medical evidence as part of a workers compensation claim.
Psychological Injury
Psychological injury claims require individual clinical assessment and scheme-specific consideration.
Return to Work
Capacity evidence may document suitable duties, hours or restrictions during recovery.
Ongoing Treatment
Current capacity and treatment information may need review as recovery progresses.
Capacity Review
Further certification may be required when the scheme calls for reassessment or capacity changes.
How to Get a WorkCover Certificate Online
Getting a Certificate of Capacity via OMC Health takes three steps
Book Your Certificate
Select the certificate type and your Australian state.
Consult with an AHPRA-Registered GP
Discuss your injury and work capacity with an AHPRA-registered GP for a real-time phone consultation.
Receive Your Certificate If Approved
If clinically appropriate, the GP issues your State-specific Certificate of Capacity, completed and emailed the same day.
Get your WorkCover Certificate today
Fast, secure and reviewed by AHPRA-registered Australian doctors.
What the GP Assesses
The GP assesses the work-related injury or illness, current symptoms and functional limitations, the demands of the person's work, treatment needs and what capacity outcome can be clinically supported under the applicable scheme.
- ✓Nature and history of the work injury or illness
- ✓Current symptoms and functional limitations
- ✓Current capacity for work
- ✓Suitable duties or measurable restrictions
- ✓Treatment, referrals and recovery goals
For practical examples of task-specific restrictions, see how modified duties certificates document work limits.
Capacity Outcomes Depend on the Scheme's Terminology
The exact labels differ between jurisdictional forms, so avoid treating one set of capacity categories as universal across Australia.
No current capacity for work
The assessment may support that the worker cannot currently perform work during the certified period.
Some capacity for work
The worker may have capacity for suitable or modified duties with specified functional restrictions.
Capacity for normal or pre-injury duties
Where clinically supported, the assessment may record capacity to resume the duties recognised by the relevant scheme.
Use the relevant state form rather than copying these general descriptions into a scheme document.
What the Applicable Workers Compensation Form May Include
Where OMC Health can appropriately complete the relevant jurisdictional form, the document records the assessed capacity together with the clinical and practitioner information required by that scheme.
The fields are not identical across Australia. NSW, Victoria, Queensland, WA and SA use different forms, terminology and declarations, so the current scheme document must be used rather than presenting one OMC template as universally interchangeable.
Use the scheme's current form
Before the consultation, obtain the current form or assessment request from the relevant workers compensation authority, insurer or claims agent.
Capacity and clinical information
The applicable scheme may require additional or differently named fields.
Assessment date
Date of the clinical assessment.
Injury or illness information
Clinical details required by the jurisdictional form.
Capacity status
The work-capacity outcome using the scheme's terminology.
Suitable duties or restrictions
Relevant functional limits where some work remains possible.
Treatment and referrals
Treatment or referral information where required.
Capacity period and review
Relevant certified period and review timing where applicable.
Practitioner details
Professional and practice information required by the form.
Declarations or signatures
Scheme-specific practitioner or worker declarations where required.
The certificate supports the workers compensation process; the insurer or relevant scheme makes claim and entitlement decisions.
WorkCover Certificate Guides
Use the state-specific guidance before booking. Eligibility, certificate terminology, issuer rules, telehealth use and renewal requirements differ between schemes.
NSW Certificate of Capacity
NSW uses the SIRA Certificate of Capacity, with rules covering the nominated treating doctor, capacity categories, suitable work and subsequent certification.
WorkCover certificate NSW→WorkSafe Victoria Certificate of Capacity
Victoria has specific Certificate of Capacity and telehealth rules. WorkSafe says certificates should not generally be provided via telehealth; exceptional prior approval may be required and approved telehealth must be audio-visual.
Check Victoria eligibility first→Queensland Work Capacity Certificate
Queensland uses the Work capacity certificate - workers compensation. Its issuer and claim requirements are set by the Queensland scheme.
Queensland certificate requirements→Western Australia and South Australia
WA and SA are separate workers compensation schemes with different certificate systems. The current live OMC page compares the WorkCover WA and ReturnToWorkSA requirements rather than treating them as one generic certificate.
Compare WA and SA requirements→Psychological Injury Claims
Psychological injury claims require individual clinical assessment. The GP determines whether the presentation can be assessed appropriately by telehealth and whether additional, specialist or ongoing care is needed under the relevant state scheme.
Ongoing Capacity Reviews
Review periods and continuation-certificate rules differ by jurisdiction. Do not assume that an OMC telehealth renewal is available for every scheme; check the relevant state page before arranging another consultation.
Who can issue capacity certificates?→Simple, transparent pricing
- Real-time GP consultation
- Certificate completion
- Digital certificate delivery
- State-specific form included
- Full refund if not clinically appropriate
Issued through our partner practice network
Your consultation is conducted by an AHPRA-registered GP from one of 20+ partner practices across Australia. The certificate is issued under that GP's own registration.
Certificate Verification
Where OMC Health issues a document with OMC verification details, the recipient can use those details to confirm that the OMC-issued document is genuine. Scheme-specific workers compensation forms may also have their own submission or validation process.
For general practitioner-identification and certificate checks, see our AHPRA certificate verification checklist.
Verify an OMC certificate →OMC verification details
Use the unique verification information shown on an OMC-issued document where present.
Scheme form remains authoritative
Verification of an OMC-issued document does not replace the insurer or workers compensation scheme's requirements for accepting and processing its official capacity form.
Start your WorkCover Certificate of Capacity consultation
Real-time consultations with AHPRA-registered Australian GPs. Certificates issued online if clinically appropriate.
- Secure
- Private
- Australia-wide
Frequently Asked Questions
View all FAQsIf the GP determines a certificate is clinically appropriate, your state-specific Certificate of Capacity is completed and emailed the same day as your consultation, ready to submit to your claims manager.
Yes. Psychological injury caused by workplace factors, such as traumatic events, bullying or excessive workload, may be claimable. A Certificate of Capacity for psychological injury typically requires a phone consultation and a specialist referral.
Ongoing claims require regular renewal certificates. Book a renewal consultation before your current certificate expires, OMC Health provides continuation certificates via telehealth to avoid repeated in-person visits.
The form matching your state: icare (NSW), WorkSafe Victoria, WorkCover Queensland, a Work Capacity Certificate (SA, ReturnToWorkSA), or WorkCover WA. Federal employees use the Comcare form. Tell the GP your state and employer when booking.
Your Certificate of Capacity is provided for submission to your claims manager or employer, as required by your state's workers' compensation process. OMC Health does not contact your employer directly; how and when you share the certificate with them is part of your standard claims process.
Yes. OMC Health uses secure systems to protect your personal and medical information throughout booking and consultation. We handle your information confidentially and access or share it only as needed to provide your consultation, process your booking, or meet legal and regulatory requirements.
A WorkCover Certificate of Capacity from OMC Health is completed by an AHPRA-registered GP after a real-time consultation. It documents a work-related injury or illness, the worker's current capacity, suitable duties and treatment plan. Available via telehealth in all Australian states, NSW icare, WorkSafe VIC, WorkCover QLD, ReturnToWorkSA and WorkCover WA.