Centrelink Medical Certificate Online (SU415)
Need a Centrelink medical certificate? Upload your SU415 form when you book a real-time consult with an AHPRA-registered GP. If it is clinically appropriate, the GP completes and signs it. If approved, it is sent to you the same day. It can support a medical exemption request for JobSeeker, Austudy or Youth Allowance.
- Real-time consult with an AHPRA-registered GP
- Can support JobSeeker, Austudy and Youth Allowance requests
- Upload your SU415 or other Centrelink form
- GP completes the form if clinically appropriate
- Issued the same day if approved
- One-off payment
- Full refund if declined
- Sent the same day if approved
What Is a Centrelink Medical Certificate (SU415)?
The Centrelink Medical Certificate (SU415) is the Services Australia form for a medical condition that temporarily stops you meeting your usual requirements.
For JobSeeker, that means mutual obligations. For Austudy and Youth Allowance, it means study or training rules. It is separate from a student medical certificate for your university or TAFE.
Where to Get the SU415 Form
Only a medical practitioner can complete and sign the form. Download the SU415 form from Services Australia before you book, then upload it with your request.
Centrelink does not always ask for the SU415. Some requests take a standard medical certificate, so check what your Centrelink account asks for.
SU415 or SU683: What Is the Difference?
SU415: paper or PDF form
A medical practitioner completes and signs it. You then upload it to Centrelink yourself.
SU683: online version
A GP completes it in the Services Australia HPOS system, and it goes straight to Centrelink. Services Australia says this is faster.
With OMC Health
OMC Health GPs complete the SU415. We do not submit the online SU683, so you upload the completed form yourself.
Can an Online Doctor Complete a Centrelink Medical Certificate?
Yes, a telehealth GP can complete it when it is clinically appropriate. Centrelink needs the certificate signed by a medical practitioner.
The consult method alone does not decide whether an exemption is approved. The GP only completes the sections that the consult supports.
For a short-term illness or injury, a GP may be able to give the evidence needed. This applies where the matter can be properly assessed in the consult.
When Your Regular GP May Be Better
Long-term, complex or changing conditions may need your regular GP or a specialist. A Disability Support Pension claim is a separate process.
OMC Health gives clinical evidence only. Centrelink decides eligibility and any exemption. You can also check what we cannot issue before booking.
Centrelink Medical Exemption Form: How Long It Can Last
For JobSeeker, your doctor's assessment sets the length of the exemption. Since 1 January 2025, it can be up to 24 months.
Centrelink decides the exemption and may review it. See the JobSeeker medical certificate guidance.
Austudy
The evidence should show the illness or injury is temporary and affects full-time study. Read the Austudy medical certificate guidance.
Youth Allowance
Evidence is assessed for temporary incapacity, and more details may be needed. Read the Youth Allowance guidance.
No guarantee
Giving a certificate does not guarantee an exemption. Centrelink makes the decision.
How to Get a Centrelink Medical Certificate Online
OMC Health connects you with trusted Australian partner practices. Here is how it works:
Book and Upload Your Form
Choose the student medical certificate on the OMC Health booking page. Upload your SU415, or the form Centrelink asked for, as a PDF.
Consult with an AHPRA-Registered GP
We connect you with an available AHPRA-registered GP from one of our partner practices for a real-time consult, usually by phone. For patients under 18, a parent or guardian must be present, and the GP decides on phone or video.
Receive Your Certificate If Approved
If the GP determines it's clinically appropriate, your certificate is digitally issued and emailed the same day.
Ready to get started?
Book a real-time consultation with an AHPRA-registered GP. From $9.99, plus $5 to complete your SU415.
How to Submit Your Medical Certificate to Centrelink
You can submit your certificate online, or hand it in at a service centre.
OMC Health GPs complete the SU415 but do not submit it for you, so you upload it yourself. The Services Australia upload guide shows each step.
If You See Your Own GP
If your own GP submits the SU683 online, it goes straight to Centrelink and you do not need to upload anything.
1. Sign in
Sign in to your Centrelink online account through myGov, or open the Express Plus Centrelink app.
Then select Upload documents.
2. Choose the category
Choose Centrelink forms for an SU415.
Choose Medical certificate for other certificates.
3. Check your files
Upload PDF, PNG or JPEG files under 10MB in total.
Files must not be password protected.
What to Have Ready Before You Book
Have your payment type ready, such as JobSeeker, Austudy or Youth Allowance. Add the dates your illness or injury affected you and the due date in your Centrelink account.
Save the form Centrelink asked for, such as the SU415, as a PDF. Tell the GP these details when you book, and the GP decides which sections the consult supports.
What It Costs
The certificate is from $9.99. Completing your SU415 form adds $5.
Simple, transparent pricing
- Reviewed by AHPRA registered GP
- Delivered on the same day if approved
- Secure and confidential
- Full refund if GP declines
- No hidden fees
If Centrelink Asks for More or Different Evidence
A standard certificate may not answer every Centrelink request. Long-term or changing conditions can need more information, another form or a separate assessment.
If your evidence is not accepted, check the reason Centrelink gave. Confirm the exact document it wants before you book another consult.
Other Payments and Changes
Other payments, such as Parenting Payment or Carer Payment, can have their own evidence rules. Give current details when things change, and do not reuse an older certificate for a new period.
Is your issue about university enrolment, late withdrawal or deferral instead? A medical certificate for course deferral fits that better.
Certificate Verification
Once an OMC Health certificate is issued, its authenticity can be checked through the certificate verification service.
Frequently asked questions
View all FAQsNo single number applies to every case. Centrelink assesses the evidence against your payment's rules. It may ask for more details if the issue is no longer temporary.
It depends on the payment. For JobSeeker, Centrelink needs a certificate signed by a medical practitioner, and it may ask for its own form (SU415). Check your Centrelink account for the exact form before you book.
It depends on your case. For JobSeeker, the doctor's assessment sets the length, up to 24 months since 1 January 2025. Centrelink decides the exemption and may review it.
A GP can issue a certificate if illness stopped you attending and it is clinically appropriate. Tell Centrelink or your employment services provider, and check what evidence they want.
Yes. A medical practitioner, including your regular GP, can complete and sign the SU415. Your regular GP may suit long-term or complex conditions better.
Centrelink assesses the medical evidence you give against your payment's rules, and it may ask you for more information. Each OMC Health certificate also has an ID that can be checked online.
Longer than a standard certificate. Only a medical practitioner can complete and sign the SU415, and the GP fills in each section that applies to you. If approved, you get the completed, signed form back, ready to lodge with Centrelink.
You can get a Centrelink medical certificate online from an AHPRA-registered GP. Upload your SU415 form when you book. If it is clinically appropriate, the GP completes and signs it, and you upload it to Centrelink. It can support a medical exemption request for JobSeeker, Austudy or Youth Allowance.